Practical Applications of Text Mining

Some examples of practical applications of text mining techniques include:

  • Spam filtering
  • Creating suggestion and recommendations (like amazon)
  • Monitoring public opinions (for example in blogs or review sites)
  • Customer service, email support
  • Automatic labeling of documents in business libraries
  • Measuring customer preferences by analyzing qualitative interviews
  • Fraud detection by investigating notification of claims
  • Fighting cyberbullying or cybercrime in IM and IRC chat

and so on…

This variegate spectrum of methods and technologies, whose final aim is to manage information overflowClick here to read more on Wikipedia, is often also defined as Business intelligenceClick here to read more on Wikipedia, Text miningClick here to read more on Wikipedia or Natural language processingClick here to read more on Wikipedia.